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Bloom wave Essential Oil

Discover Bloom Wave's premium Essential oils for aromatherapy. Shop our essentials collection and enjoy 15% off your first order when you subscribe! Pure & Natural Essential oils Australia. Transforming Your Wellness Journey. Shop All New Arrivals Stress -Essential Oil Roller Blend - 10ml Price $17.50 Add to Cart Focus - Essential Oil Roller Blend | 10ml. Price $17.50 Add to Cart Mood - Essential oil Roller Blend | 10ml Price $17.50 Add to Cart Energy - Essential Oil Roller Blend | 10ml. Price $17.50 Add to Cart Anxiety - Essential Oil Roller Blend | 10ml. Price $17.50 Add to Cart Pure & Natural Ethically sourced from the highest quality of ingredients. No GMO's or Synthetics Free from genetically modified organism and synthetic enhancers. Cruelty Free We ensure that our products are not tested on animals. Vegan Friendly Our product is plant based and vegan friendly. Essentials Collection Re-discover the basics with our Essentials Collections, featuring well known oils crafted from pure, organic essential oils. 100% Pure Peppermint Oil 10ml - Organic. Price $22.00 Pure Sweet Orange Oil 10ml - Organic Price $22.00 100% Pure Lavender Oil 10ml - Organic. Price $22.00 Lavender Essentials Roller Blend | 10ml. Price $17.50 Citrus Essentials Roller Blend | 10ml. Price $17.50 Peppermint Essentials Roller Blend | 10ml. Price $17.50 100% Pure Lemon Oil 10ml - Organic. Price $22.00 Shop The Collection Want 15% Off Your First Order? Subscribe to our email list and check your email! First name Last name Email Sign Up Thanks for submitting! Best Sellers Best sellers Quick View Peppermint Essentials Roller Blend | 10ml. Price $17.50 Quick View Citrus Essentials Roller Blend | 10ml. Price $17.50 Quick View Essentials Trio Roller Blend Pack - 10ml. Price $50.99 On The Blog The Secret to Elevating Your Autumn Wellness with Essential Oils. Mar 28 4 min read Top Essential Oil Guide for Meditation: Enhance Your Practice with Aromatherapy. Mar 21 4 min read Scents that energize: essential oils for your workout routine! Feb 7 3 min read Top Essential Oils For Traveling: Enhance your wellbeing naturally. Dec 13, 2024 3 min read Our vision & Mission At Bloom Wave, we are deeply committed to providing only the highest quality, natural, and pure oils that promote holistic well-being. Our unwavering dedication to purity means that every product we offer is meticulously crafted, free from synthetic additives, preservatives, and harmful chemicals, ensuring that you receive only the most authentic and beneficial oils for your mind, body, and spirit. We take great care in sourcing our oils from trusted, sustainable, and ethically conscious producers, allowing us to bring you a thoughtfully curated selection of pure essential oils and expertly hand-blended creations. By choosing Bloom Wave, you are not just enhancing your well-being – you are embarking on a transformative journey that reconnects you with the healing power of nature, fostering a balanced and harmonious life from within. Let us guide you on this path of self-care, mindfulness, and rejuvenation through the pure essence of essential oils.

We are committed to providing you with the best shipping and returns experience. Our straightforward approach ensures that you know exactly how your orders will be delivered, tracking number and the associated costs. SHIPPING AND RETURNS POLICY BLOOMWAVE.COM.AU. Shipping: Australia: (We currently only ship within Australia) Free standard shipping on all orders over $50! All orders under $50 will incur a flat rate shipping cost with Australian Post. Standard Shipping | $10.95 | 3-6 Days Express Shipping | $14.45 | 1-3 Days ( Please note some oils cannot be expressed shipped due to safety legislation, refer to product page). Customers based in Hobart, Tasmania will receive free local delivery. (Enter address at checkout to see if your address is eligible for free delivery.) Unclaimed/Returned/Lost Parcels If you fail to collect your item from the post office it will be returned to us. If you would like this re-shipped to you, we will charge you a shipping fee of $10 to do so. Incorrect Address: If you enter the wrong address on your parcel and it is returned to us, you will need to pay a $10 shipping fee for us to resend this. Any unclaimed/returned parcels that you would prefer to have refunded instead of shipped again will have an $5 refund/admin fee applied. Lost Parcels: If your shipment has been lost in transit, please submit your query below "shipping and returns form" or email us directly. We will lodge your query with the shipping carrier to locate your parcel. Please note it can take up to 4 working days to receive a response. If your parcel cannot be located, we will arrange a replacement to be sent out to you. For further questions regarding our shipping and returns policy you can reach out to our team via below form. REQUIRE ASSISTANCE WITH SHIPPING AND RETURNS? info@bloomwave.com.au First Name Last Name Email Message Thanks for submitting! We will get back to you as soon as possible. Please ensure to check your spam email. Send

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Read our Terms and conditions of use to understand the rules and guidelines for using our website and services. Stay informed about your rights and obligations while ensuring a secure and transparent experience. Bloom Wave Website Terms and Conditions of Use ABN 27253453153 1.About the Website (a)Welcome to www.bloomwave.com.au (Website) Terms and conditions of use . The Website facilitates interactions between: (i)parties providing services (Provider); and (ii)parties receiving services (Receiver), making it easier for the Receiver and the Provider to locate, communicate, arrange payment and deliver the services in a fast and secure manner (Services). (b)The Website is operated by Bloom Wave (ABN 27253453153). Access to and use of the Website, or any of its associated products or Services, is provided by Bloom Wave. Please read these terms and conditions (Terms) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of its products or Services, immediately. (c)Bloom Wave reserves the right to review and change any of the Terms by updating the Terms and conditions of use page at its sole discretion. When Bloom Wave updates the Terms, it will use reasonable endeavours to provide you with notice of updates of the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records. 2.Acceptance of the Terms You accept the Terms and conditions of use by registering for the Services and/or making any payment as required under the Terms for use of the Services. You may also accept the Terms by clicking to accept or agree to the Terms where and if this option is made available to you by Bloom Wave in the user interface. 1.The Services (a) In order to access the Services, both the Receiver and the Provider are required to register for an account through the Website (Account). (b) As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including: (i) Email address (ii) Preferred username (iii) Mailing address (iv) Telephone number (v) Password (c) You warrant that any information you give to Bloom Wave in the course of completing the registration process will always be accurate, correct and up to date. (d) Once you have completed the registration process, you will be a registered member of the Website (Member) and agree to be bound by the Terms. (e) You may not use the Services and may not accept the Terms if: (i) you are not of legal age to form a binding contract with Bloom Wave; or (ii) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services. 4. Your obligations as a Member As a Member, you agree to comply with Terms and conditions of use by following: (a) you will not share your profile with any other person; (b) you will use the Services only for purposes that are permitted by: (i) the Terms; and (ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions; (c) you have sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services; (d) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Bloom Wave of any unauthorised use of your password or email address or any breach of security of which you have become aware; (e) you must not expressly or impliedly impersonate another Member or use the profile or password of another Member at any time; (f) any content that you broadcast, publish, upload, transmit, post or distribute on the Website (Your Content) will always be accurate, correct and up to date and you will maintain reasonable records of Your Content. (g) you agree not to harass, impersonate, stalk, threaten another Member of the Website (where interaction with other Members is made available to you); (h) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of providing the Services; (i) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Bloom Wave; (j) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website; (k) you agree that commercial advertisements, affiliate links and other forms of solicitation may be removed from Member profiles without notice and may result in termination of the Services. Appropriate legal action will be taken by Bloom Wave for any illegal or unauthorised use of the Website; and (l) you acknowledge and agree that any automated use of the Website or its Services is prohibited. 5. Using the Website as the Receiver 6. Using the Website as the Provider 7. Payment (a) All payments made in the course of your use of the Services are made using stripe and Paypal. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the stripe and Paypal terms and conditions which are available on their website. 8. Refund Policy (a) All Providers agree to comply with the Australian Consumer Law. Any benefits set out in this Policy may apply in addition to consumer's rights under the Australian Consumer Law. (b) Since Bloom Wave is only a facilitator in introducing the Receiver to the Provider and providing a system to make safe payment, Bloom Wave does not hold any liability to the Receiver directly and will not personally refund them any payments made in the use of Services. (c) Notwithstanding the above clause, if a Receiver is unsatisfied with the services provided by the Provider or believes that they may be entitled to a refund, then Bloom Wave requires the Receiver to: (i) contact the Provider directly to request a refund; and (ii) if contacting the Provider is not successful after fourteen (14) days, contact Bloom Wave through the 'Contact Us' section of the Website outlining why you believe you are entitled to a refund so we are able to determine if the Provider should be removed from the Services. (d) If contacted by a Receiver who is requesting a refund pursuant to the above clause, the Provider agrees that it will immediately: (i) complete the Bloom Wave refund request form (Request Form) provided at www.bloomwave.com.au/contact; and (ii) provide both the Request Form and the email from the Receiver requesting the refund to Bloom Wave. (e) If the Provider agrees to a refund it is acknowledged that the Provider will instruct Bloom Wave to refund all or part of the payments made to the Receiver directly, less any fees and charges incurred by Bloom Wave in processing the refund. (f) Both the Receiver and Provider agree that they will comply with the Refund Policy contained in this clause of these Terms. 9. Copyright and Intellectual Property (a) The Website, the Services and all of the related products of Bloom Wave are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Bloom Wave or its contributors. (b) All trademarks, service marks and trade names are owned, registered and/or licensed by Bloom Wave, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to: (i) use the Website pursuant to the Terms; (ii) copy and store the Website and the material contained in the Website in your device's cache memory; and (iii) print pages from the Website for your own personal and non-commercial use. Bloom Wave does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Bloom Wave. (c) Bloom Wave retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any: (i) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or (ii) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or (ii) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process), to you. (d) You may not, without the prior written permission of Bloom Wave and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain. (e) Where you broadcast, publish, upload, transmit, post or distribute Your Content on the Website, then you grant to Bloom Wave a non-exclusive, transferrable, perpetual, royalty- free, irrevocable, worldwide licence to broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change Your Content. 10.Privacy Bloom Wave takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Bloom Wave's Privacy Policy, which is available on the Website. 11.General Disclaimer (a) Nothing in the Terms and conditions of use limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded. (b) Subject to this clause, and to the extent permitted by law: (i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and (ii) Bloom Wave will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise. (c) Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Bloom Wave make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Bloom Wave) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following: (i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records; (ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website); (iii) costs incurred as a result of you using the Website, the Services or any of the products of Bloom Wave; and (iv) the Services or operation in respect to links which are provided for your convenience. (d) You acknowledge that Bloom Wave Website and the Services are only intended to facilitate the interactions between the Receiver and the Provider and does not offer any services other than the Services and Bloom Wave holds no liability to you as a result of any conduct of the Members or the misuse of Your Content by any party (including other Members). 12.Competitors If you are in the business of providing similar Services for the purpose of providing them to users for a commercial gain, whether business users or domestic users, then you are a competitor of Bloom Wave. Competitors are not permitted to use or access any information or content on our Application. If you breach this provision, Bloom Wave will hold you fully responsible for any loss that we may sustain and hold you accountable for all profits that you might make from such a breach. 13. Limitations of Liability (a) Bloom Wave's total liability arising out of or in connection with the Services or these Terms and conditions of use, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you. (b) You expressly understand and agree that Bloom Wave, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss. (c) You acknowledge and agree that Bloom Wave holds no liability for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you as a result of providing Your Content to the Website. 14. Termination of Contract (a) If you want to terminate the Terms and conditions of use, you may do so by providing Bloom Wave with 14 days' notice of your intention to terminate by sending notice of your intention to terminate to Bloom Wave via the 'Contact Us' link on our homepage. (b) Bloom Wave may at any time, terminate the Terms with you if: (i) you have breached any provision of the Terms or intend to breach any provision; (ii) Bloom Wave is required to do so by law; (iii) Bloom Wave is transitioning to no longer providing the Services to Members in the country in which you are resident or from which you use the service; or (iv) the provision of the Services to you by Bloom Wave is, in the opinion of Bloom Wave, no longer commercially viab le. (c) Subject to local applicable laws, Bloom Wave reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Bloom Wave's name or reputation or violates the rights of those of another party. (d) When the Terms come to an end, all of the legal rights, obligations and liabilities that you and Bloom Wave have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely. 15. Indemnity (a) You agree to indemnify Bloom Wave, its affiliates, employees, agents, contributors, third party content providers and licensors from and against: (i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content; (ii) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or (ii) any breach of the Terms. 16. Dispute Resolution 16.1 Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought). 16.2 Notice: A party to the Terms claiming a dispute (Dispute ) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute. 61.3 Resolution: On receipt of that notice (Notice) by that other party, the parties to the Terms (Parties) must: (a) Within 28 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree; (b) If for any reason whatsoever, 28 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the; (c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a precondition to the mediation commencing. The Parties must each pay their own costs associated with the mediation; (d) The mediation will be held in Hobart, Tasmania , Australia. 1 7. Confidential All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence. 18. Termination of Mediation: If 2 months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so. 19. Venue and Jurisdiction The Services offered by Bloom Wave are intended to be used by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Tasmania, Australia. 1.Governing Law The Terms are governed by the laws of Tasmania, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Tasmania, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns. 1.Severance If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force. Be the first to know! 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If you have any questions or need assistance, feel free to contact our team via email or by filling out the form below. We're here to help! Contact Our Team Operating Hours | Mon-Fri 8am-5pm AEST Get in Touch Please submit your inquiry and our team will be in contact as soon as possible. Allow up to 24 hours for response. Connect with Us! First Name Last Name Email Message Send Thanks for submitting! Discover Natural Wellness Experience nature with our pure essential oils and expertly crafted blends. Each oil is derived from the finest botanicals, ensuring high quality and potency. Our blends are thoughtfully hand made to enhance your well-being, offering a harmonious balance of scents that uplift and invigorate. Experience the transformative power of aromatherapy with our collection, designed to soothe the mind, body and spirit. Be the first to know! Enter your email here Sign Up Thanks for submitting!

At Bloom Wave, we prioritize the privacy and security of our customers. We are committed to transparently communicating how we utilize, safeguard, and manage your personal information. Ensure to read our privacy policy to stay up to date. This privacy policy (hereinafter "Privacy Policy") deals with the protection of Your privacy while You use Our website which is hereinafter referred to as "the Product" and which is located at: www.bloomwave.com.au The Product is owned and operated by: BLOOM WAVE (ACN 27253453153)We are committed to the protection of Your privacy while You use the Product. This Privacy Policy only applies to the Product. The Product may contain links to other websites or applications, but if that is the case, the Privacy Policy does not apply to any of those linked websites or applications. We gather certain information from users of the Product, so this Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By continuing to use the Product You acknowledge that You have had the chance to review and consider this Privacy Policy, and You acknowledge that You agree to it. This means that You also consent to the use of Your information and the method of disclosure as described in this Privacy Policy. If You do not understand the Privacy Policy or do not agree to it then please do not use the Product. 1. DEFINITIONS "Company IP" includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Website, Content and Materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product, Content and Materials. "Content" means any content, writing, images, audiovisual content or other information published on the Product. "Effective Date" means the date that this Privacy Policy comes into force. "Goods" means any or all goods provided by or on the Product. "Items" means any and all of the Product, Goods, Content and Materials collectively. "Materials" means any materials, information or documentation that We may provide to You in connection with Your use of the Goods or Product including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Goods or Product. "Parties" means both You (the user of the Product) and Us (the owner of the Product) collectively. "Personal Information" means information that we obtain from You in connection with Your use of the Product. "Privacy Policy" means this privacy policy. "Product" means the website including all pages, all sub pages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: www.bloomwave.com.au "Third Party Links" means links or references to websites other than the Website, to content other than the Content or to materials other than the Materials, none of which are controlled by Us. "Third Party Service Provider" means a third party, separate from Us or Our company but which provides services that assist Us in serving You. This may include but is not restricted to web hosting, IT services, security services, payment processing, deliveries, customer service, order fulfilment or other services. "Us", "We", "Our", "the Company" or "the Owner" refers to BLOOM WAVE "Us", "We", "Our", "the Company" or "the Owner" also includes any employees, affiliates, agents or other representatives of BLOOM WAVE "You" or "Your" refers to the user of the Website. "Your Content" means any Content posted to or added to the Website, Content or Materials by You or by somebody authorised by You or doing so on Your behalf. 2. INTERPRETATION a. In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply: I. Words referring to one gender include every other gender. II. Words referring to a singular number include the plural, and words referring to a plural include the singular. III. Words referring to a person or persons include companies, firms, corporations, organisations and vice versa. IV. Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy Policy. V. Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it. VI. Any obligation on a Party not to do something includes an obligation not to allow that thing to be done. 3. TYPE OF INFORMATION AND HOW IT IS COLLECTED a. When You use the Product, We may collect information from You through automatic tracking systems (such as information about your browsing preferences). b. In addition, We may collect information that You volunteer to Us (such as information that You provide during a sign up process or at other times while using the Product). c. In order to access all of the features of the Product, You are required to register as a user. During the registration process, We collect some of Your Personal Information, in the following manner: I. We will not collect information that identifies You personally, except when You specifically volunteer that information to Us. II. The information that We will collect from You at registration includes: name, email, contact number, address, III. By undergoing the registration process You consent to Us collecting Your Personal Information, including the Personal Information described in this clause. You also consent to Us collecting any other Personal Information as well as storing, using or disclosing Your Personal Information in accordance with this Privacy Policy. d. In order to access some specific features of the Product, You are required toprovide some Personal Information. During this process, We collect some of Your Personal Information, in the following manner: I. We will not collect information that identifies You personally, except when You specifically volunteer that information to Us when using specific Product features. These specific Product features might include, but are not limited to: A. making purchases B. receiving notifications by text message or email about events and promotions C. receiving general emails from Us D. Participating in competitions, surveys II. In addition to any Personal Information that You are required to provide in order to access these additional Product features, in some cases You may be required to provide more specific information. For example, in order to make purchases, You may need to provide credit card information, billing information and postal addresses. e. From time to time We may request information from You to assist Us in improving Our Product, Goods, Content or Materials. For example, We may ask You to answer some questions about Your demographics, Your shopping preferences, or Your other preferences in relation to the Product. 4. COOKIES a. Cookies are small files stored on Your computer or mobile device which collect information about Your browsing behaviour. b. Cookies do not access information which is stored on Your computer. c. Cookies enable us to tailor our configurations to Your needs and preferences, in order to improve Your user experience. d. Most internet browsers accept cookies automatically, although You are able to change Your browser settings to control cookies, including whether or not You accept them, and how to remove them. You may also be able to set Your browser to advise You if You receive a cookie, or to block or delete cookies. However, if You do this, You may be prevented from taking full advantage of the Product. e. Third parties who advertise on the Product may use cookies in order to learn about Your browsing preferences and to present relevant advertisements to You. Cookies enable these advertisers to recognise Your computer each time You are sent an advertisement. It allows them to compile information about where You saw their advertisement, and to better target their advertisements. You may notice these targeted advertisements on the Product or on other websites thatYou visit. We do not control the cookies that may be used by these third party advertisers. This Privacy Policy only addresses Our use of cookies and does not address the use of cookies by any of these third party advertisers. For information about the use of cookies by these third party advertisers you will need to consult their privacy policies or cookies policies respectively. 5. HOW YOUR INFORMATION IS STORED a. Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of Your Personal Information very seriously. We take all reasonable steps to protect Your Personal Information. b. We use appropriate physical, digital, managerial and security systems to store Your Personal Information and to protect it against unauthorised access, destruction or disclosure. 6. THIRD PARTIES a. We may provide some of Your Personal Information from time to time to Third Party Service Providers so that they can help us to serve You via the Product. In particular, We may use Third Party Service Providers to assist with information storage (such as cloud storage). b. We may provide some of Your Personal Information to Third Party Service Providers for the purpose of analysing data or tracking usage. For example, We may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred You to the Productand other details about Your usage of the Product. This information enables Us to understand patterns of usage of the Product, and to improve the Product. c. We may use Third Party Service Providers to host the Product. If this occurs, that Third Party Service Provider is likely to have access to some of Your Personal Information. d. We may use Third Party Service Providers to fulfil orders in relation to the Product. e. We may allow third parties to advertise on the Product. These third parties may use cookies in connection with their advertisements (see the "Cookies" clause in this Privacy Policy). f. We may use Third Party Service Providers for the following services in relation to the Product: sending emails about product updates, shipping updates g. However, We only share Your Personal Information with a Third Party Service Provider if that provider agrees to Our privacy standards as set out in this Privacy Policy. h. Notwithstanding the other provisions of this Privacy Policy, We may provide Your Personal Information to a third party or to third parties in order to protect the rights, property or safety, of Us, Our customers or third parties, or as otherwise required by law. i. We will not knowingly share Your Personal Information with any third parties other than in accordance with this Privacy Policy. j. If Your Personal Information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, You will be notified. You will also have the opportunity to request Us not to share that information. 7. RELATED ENTITIES a. We may share Your Personal Information, including Personal Information that identifies You personally, with any of Our parent companies, subsidiary companies, affiliates or other trusted related entities. b. However, We only share Your Personal Information with a trusted related entity if that entity agrees to Our privacy standards as set out in this PrivacyPolicy. 8. COMBINING INFORMATION a. We may combine, link or aggregate some of Your information in order to obtain a better understanding of Your requirements. This may enable Us to better design the Product and may also assist with Our business or administration requirements. b. We may also share aggregated information with third parties but only if that aggregated information does not contain any information that identifies You personally. 9. HOW YOUR INFORMATION IS USED a. We use Your Personal Information to help us improve your experience with Our Product. We may use Your Personal Information for purposes including but not limited to: I. order fulfilment. II. providing customer service to You. III. marketing and advertising to You including both direct and indirect marketing and advertising and including marketing and advertising about products that may interest You based on Your personal preferences or demographics. IV. advising You about updates to the Product or related Items. 10. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS a. Part or all of Our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings. b. In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, We may transfer Your Personal Information, including personally identifiable information, as part of that merger, restructure or sale. 11. EMAIL OPT IN/OUT If You receive an email from Us in relation to the Product and would prefer not to receive such correspondence in the future, You may follow the instructions in the email to opt out of future correspondence. You may also contact Us, using the details at the bottom of this Privacy Policy, in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with Your requests. However, You may receive subsequent correspondence from Us while Your request is being handled. 12. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION a. You have the right to request access to any of Your Personal Information which We are holding. b. You have the right to request that any of Your Personal Information which We are holding be updated or corrected. c. In order to request access, an update or a correction to Your Personal Information, you may contact us using the details at the end of this PrivacyPolicy. 13. DISCLAIMER REGARDING SECURITY By continuing to use the Product, You agree to the terms of this Privacy Policy. You acknowledge, agree and accept that no transmission of information or data via the internet is completely secure. You acknowledge, agree and accept that We do not guarantee or warrant the security of any information that You provide to Us, and that You transmit such information at Your own risk. 14. CHANGES TO THIS POLICY a. We may make changes to this Privacy Policy at any time in Our sole discretion. b. If We make changes to this Privacy Policy, unless We obtain Your express consent to those changes, then such changes will only apply to any information that We obtain from You after the date that the changes take effect. c. If We make changes to this Privacy Policy, Your continued use of the Product after the date that the changes take effect confirms that You acknowledge, accept and agree to those changes. 15. COMPLAINTS a. We take customer satisfaction very seriously. If You have a complaint in relation to Our handling of Your Personal Information, We will endeavour to handle it promptly and fairly. For Your information, an overview of Our complaints handling procedure is as follows: I. Any complaints are forwarded to Our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within Our organisation for consideration. If further information is required, We may contact You to request that information. If We accept fault in relation to the complaint then We will propose a resolution (which may or may not be the same as any resolution proposed by You). If We do not accept fault, then We will contact You to advise You of this. We aim to complete this entire process within 21 days, provided that We are provided complete information in the first place (although this cannot be guaranteed). However, if You do not provide complete information then this is likely to delay the handling of Your complaint. II. All complaints should be provided in writing either by email or regular mail, using the contact details at the end of this privacy policy. Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavour to respond within 21 days, although we cannot guarantee this. III. If You are not satisfied with Our response to Your complaint, You may refer your complaint to the relevant external dispute resolution organisation in Your area. 16. CONTACT US You can contact Us about this Privacy Policy using the following details: info@bloomwave.com.au PRIVACY POLICY www.bloomwave.com.au | Effective Date: 11/10/2024 Be the first to know! Enter your email here Sign Up Thanks for submitting!